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IMPORTANT EN: Frequent Problems | DE: Häufige Probleme | RS: Česti problemi

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JETIX

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Hi there,

In this topic, we have compiled a list of possible problems most often encountered by players. Click on the name of the problem.

1. Problems with VoiceChat / Error "VoiceChat has timed out".
2. Problem: "Untrusted system file" / Problem with the file "libcef.dll".
3. Problem: "Easy Anti-Cheat is not installed".
4. Problem: Game freezes on a black screen after launching.
5. Problem: Launch single game.
6. Problem: Error "Could not access game process. Shutdown Steam/RGS/EGS and try again".
7. Problems with uploading pictures of items.
8. Problem: Disconnecting from the server when opening the animation's menu.


Other:
- Error Code 134 when launching Grand Theft Auto V / Grand Launcher.
 
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JETIX

<3
Technical Administrator
Joined
Apr 30, 2021
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28,378
[-] Problems with VoiceChat / Error "VoiceChat has timed out".

1. Increase the VoiceChat radius. [F12 key by default]
2. Set the settings as shown in the screenshot below.
7xU3MWr.png
If that doesn't work:
3. You need to quit the game.
4. Check Windows privacy settings. [Windows Settings -> Privacy -> Microphone | RAGE Multiplayer Launcher must have access to the microphone]
5. Launch Grand Launcher / RAGE:MP and go to the settings.
6. Select your microphone as shown in the screenshot. [Input device -> Select the device labeled "- Input" or "- default"]
f7IgXtd.png
 

JETIX

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28,378
[-] Problem: "Untrusted system file" / Problem with the file "libcef.dll".

1. Restart your computer.
2. Disable Windows Defender. [or any other anti-virus]
3. Download the file libcef.dll. (Download)
4. Move this file to the path indicated in the error. [Usually it's: GrandRP Launcher -> RAGEMP -> CEF]
 

JETIX

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[-] Problem: "Easy Anti-Cheat is not installed".

1. Disable Windows Defender. [or any other anti-virus]
2. Launch STEAM and download game "Brawlhalla".
3. After downloading the game Brawlhalla run it.
 

JETIX

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Technical Administrator
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28,378
[-] Problem: Game freezes on a black screen after launching.

1. Disable programs with the OverLay function.
1. Razer Cortex.
2. Razer Synapse.
3. MSI Afterburner.
4. EVGA Precision.
5. Steam Overlay.
6. nVidia Shadowplay.
7. OBS Software.
8. Overwolf.
9. Antivirus Software.
10. MSI Nahimic.
11. ASUS Sonic Radar 3.
12. AI Suite 3.
13. GameFirst V.
14. RivaTuner.
15. Adguard.
16. Microsoft Gaming Overlay. (Xbox Game Bar)
17. Sandboxie.
– And others.
2. Launch Windows Task Manager. [Ctrl + Alt + Delete]
3. Complete the processes: Rockstar Game Launcher, RAGE:MP, GTA5.exe. [If they are in the list of processes]
4. Launch Grand Launcher / RAGE:MP again.

If that doesn't work:
5. Launch single-player game.
6. Go to the graphics settings and set them to LOW.
 

JETIX

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[-] Problem: Launch single game.

1. Install Visual C++ Visual Studio 2010. (Download)
2. Install Visual C++ Visual Studio 2013. (Download)
3. Install Visual C++ Visual Studio 2015. (Download)
4. Disable Windows Defender. [or any other anti-virus]

2nd choice of solution:
5. Disable Windows Defender. [or any other anti-virus]
6. Reinstall Grand Launcher / RAGE:MP.
7. Make sure that the game has not been modified in any way.
8. Check the integrity of the GTA 5 game files. [Via STEAM / Epic Games / Rockstar Game Launcher]
9. Complete the prologue in the single-player game. (Mission at the beginning of the game)

If that doesn't work:
10. Delete all Rockstar Game Launcher files. [On the system drive too]
11. Delete all Social Club files. [On the system drive too]
12. Delete all the files GTA V. [In the folder "Documents" also]
13. Install the game from scratch.
 

JETIX

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Technical Administrator
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28,378
[-] Problem: Error "Could not access game process. Shutdown Steam/RGS/EGS and try again".

1. Disable Windows Defender. [or any other anti-virus]
2. Launch Windows Task Manager. [Ctrl + Alt + Delete]
3. Complete the processes: STEAM, Rockstar Game Service, Epic Games Store, GTA5.exe.
4. Launch Grand Launcher / RAGE:MP as an administrator.
 

JETIX

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Technical Administrator
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Messages
28,378
[-] Problems with uploading pictures of items.

This problem occurs when your ISP cannot download images from our servers. As a rule, the ISP itself blocks the download threads.

1st choice of solution:
1. This problem usually resolves itself.
2. Wait a few hours. [~ 5 hours]

2nd choice of solution:
3. Unplug the router for 10-15 minutes. [This will cause the ISP to reset the session]
3. Restart your computer.
4. Launch Grand Launcher / RAGE:MP as an administrator.

If that doesn't work:
5. Disable Windows Defender. [or any other anti-virus]
6. Launch the VPN before logging on to the server.
7. After logging on to the server - disable VPN.
- You will be reconnected to the server, this is normal.
 

JETIX

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28,378
[-] Problem: Disconnecting from the server when opening the animation's menu.

The reason for this problem is that GIF animations are loaded in packs of 10-20 pieces and this can cause an increase in ping and disconnection from the server.

1. Open the animations menu. [G Key]
2. Click "Disable animated preview".
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