Hello, First of all, I hope you are doing well. I have been a player of your game for 2–3 years and I am familiar with most of the rules and violations. However, I was not aware that creating a secondary account could lead to a ban. I understand this is not an excuse, but it is the truth...

Hello, I am a player who truly enjoys playing your game. First of all, I would like to wish you good work. My account was first suspended for 60 days and later received a suspension of 10,000 days. However, I do not have clear information about the exact reason for these penalties. I kindly...