Hi Lebron, I got banned by the anticheat, and you mentioned I’d be unbanned soon, but it hasn’t happened yet. There's a big event happening now, and I really need to get unbanned ASAP. Please help me out! Thanks a lot!

Dear Lebron I was mining at Gold Mountains to collect gold coins and didn't engage in any wrongful activities. Unfortunately, I lost connection and found myself banned by the anticheat system. Kindly review my case and unban my account, as I was playing fairly. Please unban me.