During the Christmas event with mining lollipop, i reached and started mining but the game crashed with connect has been closed. On relaunching I was given the blocked screen with reason Anticheat #1023. Please unban me . Thank you!

During the Christmas event with mining lollipop, i reached and started mining but the game crashed with connect has been closed. On relaunching I was given the blocked screen with reason Anticheat #1023. Please look into it. Thank you!

Dear administrator; A few hours ago I was playing and as the lollipop bucket appeared i went to it and started mining but the character was not performing the mining action even if the e interaction was completed. After few moments the game got freased. I taught it was a network error and...