My friend was trying to upgrade his car when he was rammed and then sandwiched by a guy (ID 150912). He was then imprisoned for trying to get out whilst the guy kept him in the customs shop and wouldn't move.

Hello, I was banned for the wrong reason and put in prison for 2 hours with no room for negotiation. I wasn't even warned or spoken to - there was no interaction. I understand that some people troll / actively rule break but that's not what I do. Please could you advise if I'm entitled to some...