Hello, my account and my friends' accounts have been banned. To be honest, after the ban, I spoke with someone who has experience in the city and he told me that it is forbidden to open more than one account from one computer, and my friends and I did not know about this. A month ago, everyone had a computer, but one of us had a computer that broke down permanently. He used to open his account with me to pay rent and complete the battle pass, and the other's computer broke down two days ago and is now being repaired, and I can prove that. We are very sorry. We did not know that it was banned, and this is a shortcoming on our part. After reading the rules well, I ask you to forgive us. This is the first time we have been banned and unintentionally doing forbidden things. We have learned a lot from them, but we do not want to be banned permanently because of our mistakes and refrain from playing in the most beautiful city with our friends. Please consider our matter and lift the ban and give us another chance. We promise to read the rules well and not do illegal things again. We are very sorry. Please forgive me and lift the ban on the account [email protected]. This is my main account. And a computer and a promise from me that I will not open any other account for the rest of my life from my computer