Hello dear administrator, I have encountered an unfortunate problem. I logged into my account as usual, and a connection error occurred due to my internet provider. When I logged in again, a message appeared stating that I have been banned for four months and cannot log in, even though I was logged in normally about an hour before the ban message appeared. How could I have been banned for four months? Please reconsider and unban me, as I love your game very much. Best wishes and appreciation to you.