- Joined
- Oct 30, 2025
- Messages
- 21
Hello, I realize there was a attempt or notification to the server of a possible chargeback on my account 496212 with an account lock dated 01/02/26 that I received on 1/31/26. I continued playing up until 1/31/26 so this was definitely a shock to me. It was a mistake/unauthorized on behalf of one of my credit cards stating, "unknown merchant", and did this as a "security measure" for my protection, something that I have never experienced nor asked them to do. I reached out to them and advise them that this is not fraud however, I understand that by them initiating an alert rather they have taken the funds yet has caused more harm than help. I have no intent to get a refund or free items. My Statement still show that I owe the credit card company and that no money has been refunded to me or taken from the server or project. However, If it's just not showing up on my end and the server reflects it, I am willing to pay back the full amount immediately to have my account unlocked and progress saved without wipe or interruption. I reached out to the grand rp support team via email, and they directed me here in the complaint section, and not to post in the technical section, specifying that I need to address this to Mr. Mazhor since he handles these types of financial issues and account lifts. I value my account, enjoy contributing to the server and the time I have spent becoming almost 40-year-old female in game during a very short time due to my dedication in role play. I have posted the links to prove my case. My apologies for this awful mistake and thank you for your time and consideration.
