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Status
Not open for further replies.
Your ID
10682
Players nickname
Mark Hilton
Administrators nickname
Mazhor
Date
May 9, 2023
Time
4:45pm
Proofs
https://cdn.discordapp.com/attachments/790204797209804821/1105510079115046973/image.png

Mark Hilton

Player
Player
Joined
Dec 13, 2021
Messages
26
Dear Mr Mazhor,

I hope this message reaches you in the best of health. I am writing to you to apply for a ban on my in-game character "Mark Hilton". My character with ID 10682 has been playing on Grand's DE02 server for almost two years. I am a dedicated player who has always respected the rules and regulations of the game and has never been involved in administrative penalties.

However, at around 4:45pm yesterday, I encountered an unexpected problem when trying to log into my account as usual. Instead of successfully entering the game, I received an error message stating "The connection was lost - Anti Cheat #1652". I was surprised and concerned by this error message as I have never been associated with an anti-cheat violation before and have always played honestly and fairly.

I would like to emphasize that I have not used any unauthorized third-party software or otherwise violated the game rules. It seems that this could be an error or a technical error that led to my unjustified ban. I have done my best to respect the game and its community and would like to take this opportunity to uphold my good reputation as a fair player.

So I kindly ask you to review my case and unban the ban so I can go back to Grand's DE02 server.

Attached below is the error message I described.

Thank you for your attention and I hope for a positive answer.
I look forward to being part of the Grand community again and continuing to be a player.

Attachment

Best regards,
M Hilton
 
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