- Joined
- Dec 13, 2021
- Messages
- 26
Dear Mr Mazhor,
I hope this message reaches you in the best of health. I am writing to you to apply for a ban on my in-game character "Mark Hilton". My character with ID 10682 has been playing on Grand's DE02 server for almost two years. I am a dedicated player who has always respected the rules and regulations of the game and has never been involved in administrative penalties.
However, at around 4:45pm yesterday, I encountered an unexpected problem when trying to log into my account as usual. Instead of successfully entering the game, I received an error message stating "The connection was lost - Anti Cheat #1652". I was surprised and concerned by this error message as I have never been associated with an anti-cheat violation before and have always played honestly and fairly.
I would like to emphasize that I have not used any unauthorized third-party software or otherwise violated the game rules. It seems that this could be an error or a technical error that led to my unjustified ban. I have done my best to respect the game and its community and would like to take this opportunity to uphold my good reputation as a fair player.
So I kindly ask you to review my case and unban the ban so I can go back to Grand's DE02 server.
Attached below is the error message I described.
Thank you for your attention and I hope for a positive answer.
I look forward to being part of the Grand community again and continuing to be a player.
Attachment
Best regards,
M Hilton
I hope this message reaches you in the best of health. I am writing to you to apply for a ban on my in-game character "Mark Hilton". My character with ID 10682 has been playing on Grand's DE02 server for almost two years. I am a dedicated player who has always respected the rules and regulations of the game and has never been involved in administrative penalties.
However, at around 4:45pm yesterday, I encountered an unexpected problem when trying to log into my account as usual. Instead of successfully entering the game, I received an error message stating "The connection was lost - Anti Cheat #1652". I was surprised and concerned by this error message as I have never been associated with an anti-cheat violation before and have always played honestly and fairly.
I would like to emphasize that I have not used any unauthorized third-party software or otherwise violated the game rules. It seems that this could be an error or a technical error that led to my unjustified ban. I have done my best to respect the game and its community and would like to take this opportunity to uphold my good reputation as a fair player.
So I kindly ask you to review my case and unban the ban so I can go back to Grand's DE02 server.
Attached below is the error message I described.
Thank you for your attention and I hope for a positive answer.
I look forward to being part of the Grand community again and continuing to be a player.
Attachment
Best regards,
M Hilton