Rejected Request for Assistance Regarding Account Suspension

[Mustafa Farran]

Dear Support Team

I hope this message finds you well. I am writing to seek your assistance regarding the suspension of my account in your game. I was not fully aware of the game's rules, and unfortunately, I unintentionally violated some of them.

I understand the importance of adhering to rules and that any unlawful actions are unacceptable. I am determined to understand and respect the rules in the future, and I assure you that I will strictly comply with them.

I kindly request an opportunity to explain the situation in detail and express my remorse for the actions that led to this comment. I am aware that leniency may be considered when it comes to unintentional behaviors.

I would greatly appreciate any guidance or assistance you can provide me with to regain my account and return to the game. I promise to double my efforts to continue playing in a proper and appropriate manner.

I want to highlight that I currently have two houses in the game, and it would be devastating for me to lose them due to the suspension of my account.
I have invested a significant amount of time and effort into obtaining and maintaining these houses, and I am genuinely committed to continue playing the game.

Thank you very much for your time and effort in considering my request. I look forward to hearing from you soon and hope to have a second chance to enjoy the wonderful gaming experience you have provided.

Best regards,
Name: Alkhtiar Mustafa
ID: 127968

 

[Sam Pluxury]

IMPORTANT - Rules for filing complaints against administrators and Assistants / Section Rules

Rules for filing a complaint: The topic should be designed strictly according to the form; The topic title should briefly describe the essence of the problem and the nickname of the administrator who issued the penalty (otherwise, the checking administrator has the right to refuse to consider...

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