dear alex i hope you are well. you said you would remove the 7 day ban satrico gave me but on top of that you banned me permanently. i think there was a mistake. i want it to be reviewed again. i am married and have 2 children. i have never behaved badly towards anyone in my gaming life. someone is playing a trick on me. i am very sorry that something like this happened. can you please help me? i swear i have done nothing but say "hi baby". i regret this too. i beg you. i put a lot of effort into this game. i am known in all organizations. i have never said a bad word to anyone in all these years. i request that what is necessary be done. good work and good night.