Rejected Non-Tradeable Items Missing After Unban

[Yoriichii Kamadooo]

Hello,

I would like to clarify the situation again, because this does not appear to be a hacking case.

I did not sell, trade, or transfer any items.

My account was banned under GR 5.3. After around 13–15 days, when the ban ended and I tried to log in, it initially showed “password incorrect”. I then reset my password and logged in successfully.

Immediately after logging in, I noticed that all my items were missing, including:

• Non-tradeable items
• Battle Pass vehicles and clothing
• GC cars
• Expensive clothes

These items cannot be sold or transferred, so this cannot be explained as normal player trading.

I have opened multiple technical/forum reports (5+ times) and followed all troubleshooting steps, but the issue is still not resolved.

I am attaching:

• Ban proof
• POV / video proof from the login after unban, where it is clearly visible that the items are already missing

From my side, there was no selling, no hacking activity, and no rule evasion. I kindly request that you check my account logs and explain what action or system event caused these non-tradeable items to be removed.

I am not asking for assumptions — only for a log-based explanation of where these items went.

Thank you for your time. I am ready to cooperate and provide any additional information if needed.

Best regards,
Pain Karmaa

 

[Yoriichii Kamadooo]

Banned Screen Shot - f75cef6d d718 4446 a927 a6e185c938e1 hosted at ImgBB

 

[Floki Vilgeroarson]

Rejected
For technical section

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