Hey everyone.
I am the chief of IA for SAHP and am currently investigating this case. We are still collecting all the pieces but so far it looks like Captainn Price, one of our Field Supervisors opened fire without giving demands and not fearing for the hostages' life. The other officer, Jone Snow, that was with him started opening firing seconds later because his superior did. The other officers that arrived later, opened fire, thinking it was an active 10-10 situation. I think anyone would follow the actions of their superiors in a situation like this.
This is the POV from Jone Snow's perspective. The situation starts at 7:20
However, it does appear that shots came from the mountains before SAHP started firing? I don't know who started shooting from the mountains, but if you watch the blips, there was no SAHP on the mountains.
Regardless, the actions of Captainn Price are unacceptable and he will be fired and blacklisted. As for Jone Snow, he will receive punishment too. This entire situation seems like it was caused by one person, Captainn Price, and I think it would be fair to punish him instead of the entire department.