Hello, Hope all is well.
I was banned while on an alt character, the reason for the ban said 1.1 so I was very confused. I appealed and I was then notified that I broke the 1.4 rule. This confused me very much as I had no idea I broke this rule. I have 2-3 alt characters, I had NO recollection of this and before making the alt I was banned on I even used password reset to check all my emails to see if they had characters, they all failed.
I thought this meant I didn't have any alts which is why I made this one, This was a mistake. I did not mean to break this rule and I am very very sorry. I love this project and I do not want to be banned from it for any longer. At first James Pluxary said "I answered you before, all alt accounts banned permanently, this account banned for 60 days" But It has been over 137 days and I still have not been unbanned on my main account.
I will make sure I do not make this mistake again and I will make sure of this by not creating an alt ever again as It is not worth it and I just want to be a part of the project on my main account.
Thank you very much and I hope you can understand and solve this issue for me.
I was banned while on an alt character, the reason for the ban said 1.1 so I was very confused. I appealed and I was then notified that I broke the 1.4 rule. This confused me very much as I had no idea I broke this rule. I have 2-3 alt characters, I had NO recollection of this and before making the alt I was banned on I even used password reset to check all my emails to see if they had characters, they all failed.
I thought this meant I didn't have any alts which is why I made this one, This was a mistake. I did not mean to break this rule and I am very very sorry. I love this project and I do not want to be banned from it for any longer. At first James Pluxary said "I answered you before, all alt accounts banned permanently, this account banned for 60 days" But It has been over 137 days and I still have not been unbanned on my main account.
I will make sure I do not make this mistake again and I will make sure of this by not creating an alt ever again as It is not worth it and I just want to be a part of the project on my main account.
Thank you very much and I hope you can understand and solve this issue for me.