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  • PLEASE PAY ATTTENTION

    Before making complaint with a prefix for curator of the project please read these rules.
    1. Make complaint only in case if you already posted for high admins and they did not help you.
    2. Complaints for curator of the project ONLY for management level complaints. You can't appeal your warning or 7 days ban. You can appeal only permanent or long-term bans.

    Thank you for attention! (c) Mazhor Pluxury
Rejected
Status
Not open for further replies.
Your ID
174769
Players nickname
Alberto Aguilar
Administrators nickname
Mazhor Pluxury
Date
Aug 5, 2022
Time
02.11
Proofs
https://imgur.com/a/AudkW0a - https://imgur.com/a/uPT4vBO

Clemence14

Player
Player
Joined
Jul 7, 2022
Messages
25
Dear Mazhor,

Today I decided to buy an office and made my purchase at around 02.11 am on August 5 2022. However, until it has successfully been purchased there is no information regarding that it needs to be level 3 before it is listed or its name could be changed. In this case, the purchase was a total catastrophe for me, a relatively new player who invested his hard-earned money. I contacted administration via in-game menu however they said "I should have talked with other office owners before I bought it if I had worries", and "Office needs to be level 3 and it costs 70m". All of the Info I got was after purchase. I am sure that many people like me get their office and then cannot afford the upgrades and basically lost their 5m. Also, there is even no chance for refunds, and even I am unable to sell my office to the government.

I would appreciate it if you can provide me with a refund, this is a hard-learned lesson for me to not try something that there is minimal information regarding to it. I believe in your conscience, sensibility and justness.

Best regards,
Alberto
 
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